Shipping & Handling

Please see below information regarding shipping and handling;
* Shipping within Australia is a flat rate of $10 charged at the time of purchase.
* Express shipping within Australia is a flat rate of $15 charged at the time of purchase.
* Shipping rates for countries outside Australia are based on weight at time of checkout.
* International shipping is not inclusive of duties and taxes. Duties and taxes may be due upon receipt and based on local tax rates.
* A tracking number will be sent to you via email once your order has shipped.
* Australian delivery will be made via Fastway courier, where available. PO boxes and regional areas outside Fastway service areas will be delivered via Australia Post.
* Please advise if you have any specific shipping preferences, or if authority to leave is not an option.
* Please allow 48 hours for processing before your item ships, regardless of shipping speed selected. 

We lovingly check each item before we ship it to you – but occasionally items may be damaged during delivery. For breakages & refund or exchange requests, please contact us through email at within 72 hours of the delivery of your purchase.

Refunds and store credits are issued at the discretion of The Rock & Co Shop. Shipping costs associated with a change of mind, are at the expense of the sender. Crystals must be in the same condition they arrived in, if returning so please wrap securely.